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Customer Service Representative

City of WB, PA 18702

Posted: 03/06/2026 Employment Type: Full Time Industry: Admin/Clerical Job Number: 17206-01 Pay Rate: 19.93

Job Description

Clerical / Customer Service Representative (Hybrid)
$19.93 per hour | Monday–Friday | 8:00 AM – 4:30 PM

A local company is seeking reliable Clerical / Customer Service Representatives to join their team. This position includes clerical responsibilities along with call center support, assisting customers with inquiries in a professional and friendly manner.

This is a hybrid position, offering the opportunity to work 2 days from home and 3 days in the office after training and once requirements are met.

Schedule:
Monday – Friday
8:00 AM – 4:30 PM

Pay Rate:
$19.93 per hour

Responsibilities:

  • Provide excellent customer service while handling incoming calls

  • Assist customers with questions and provide accurate information

  • Perform general clerical duties and data entry

  • Maintain organized records and documentation

  • Communicate professionally with customers and team members

Requirements:

  • Must be comfortable working in a call center environment

  • Excellent customer service and communication skills

  • Strong computer skills and ability to navigate multiple systems

  • Previous clerical, administrative, or call center experience preferred

  • Reliable and professional work ethic

This is a great opportunity for someone who enjoys helping people and working in a professional office environment with a flexible hybrid schedule.

Apply today to learn more!

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About City of WB, PA

Ready to take the next step in your career? Explore job opportunities in the vibrant City of Wilkes-Barre, Pennsylvania. Nestled in the heart of the picturesque Pocono Mountains, this charming city offers a perfect blend of urban amenities and outdoor adventures. From the stunning vistas at Seven Tubs Nature Area to the rich history at the F.M. Kirby Center for the Performing Arts, there's something for everyone. Indulge in the local cuisine at The Anthracite Café or catch a game of the Wilkes-Barre/Scranton Penguins at the Mohegan Sun Arena. Join us in this thriving community, where professional growth meets small-town charm. Browse our job listings today and start your career journey in this enchanting region.

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