We are seeking a dedicated and enthusiastic Customer Service Representative to join our client’s  growing team. The ideal candidate will be responsible for providing exceptional customer service, resolving inquiries, and ensuring customer satisfaction.

WWW.ONESOURCESTAFFING.COM -> CLICK APPLY NOW!

Responsibilities:

• Answers customers’ questions and if unable to answer their questions, direct them to the appropriate person
• Intakes new claims calls and enters the information using proper spelling, grammar, and punctuation
• Checks voice mails, Customer Service Requests, and Policy Service Center Requests at scheduled times

Some of the highlights of working in the call center are:

• No Sales!! All calls are service based
• No weekends. Monday-Friday 8am to 4:30pm 
• Closed all major holidays
• Hybrid Schedule! 

Qualifications:

• Excellent oral and written communication skills
• Attention to detail and accuracy are essential for this role
• Proficient use of a computer
• Ability to multitask
• Minimum of a high school diploma or the equivalent and previous customer service, telephone, or related experience is required

WHY WORK FOR ONESOURCE STAFFING?

-Gain Access to our Vast Network of Client Connections
-Weekly Pay
-One-on-One Staffing Manager support
-Multiple shifts available

"When it comes to employment, we’re the ONE!”

OneSource Staffing Wilkes- Barre
1124 Highway 315
Wilkes-Barre, Pa 18702

Phone: 570-825-2105