Customer Service Rep

Telford, PA 18969

Posted: 07/11/2024 Employment Type: Full Time Industry: Admin/Clerical Job Number: 17152-128 Pay Rate: 18.00

Job Description


*Respond to customer inquiries via incoming calls, written specifications, and emails
*Be able to read and understand technical & commercial requirements including technical documents and prints to evaluate the Customers inquiry
*Be a liaison between customer and all other company departments
*Focus on providing efficient and timely delivery of customer's orders and replacement orders
*Communicate with Department Supervisor and sales staff regarding order problems or issues
*Assist A/R and A/P department in resolving invoice discrepancies
*Ensure that customer credits are processed correctly and in a timely manner and coded correctly from an inventory perspective
*Maintain filing system for customer orders

Must have good listening, verbal, and writing skills
*Must be able to type above 40wpm
*Must be detail oriented, organized, meet deadlines, and multi-task in diverse, fast paced environment
* Be proficient in MS Office Suite (Word, Excel, Outlook email)
*Possess at least 2 years of experience working with customers
* Have experience in conflict resolution
* Must be able to understand basic accounting practices
*Must be willing to temporarily work in the warehouse (first 2 weeks with steel toe boots mandatory) to learn material handling and basic day to day operation processes as part of the CSR training
*High School Diploma/GED Required

*Prior experience with Epior Kinetic systems is a plus!


    -Gain Access to our Vast Network of Client Connections
    -Weekly Pay
    -One-on-One Staffing Manager support

    "When it comes to employment, we’re the ONE!”

    OneSource Staffing Quakertown

    25 Quakers Way
    Quakertown, PA 18951
    Phone: 215-631-9500


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About Telford, PA

Discover exciting job opportunities in the vibrant area around Telford, Pennsylvania! Nestled in beautiful Montgomery County, Telford offers a perfect mix of urban amenities and small-town charm, making it an ideal place to start or advance your career. With easy access to Philadelphia and the enchanting landscapes of Bucks County, this area boasts a rich history and a thriving arts and cultural scene. From the picturesque Peace Valley Park to the renowned Sellersville Theater, there is no shortage of activities to enjoy in your downtime. Come explore the job listings in Telford and unlock new possibilities in this dynamic region.

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